Where Should I Sell My Products Online?

Perhaps one of the biggest questions new Sellers face is this: Where Should I Sell My Products? Being successful with e-commerce includes a number of critical elements but there are a few points that are vital in insuring eventual success. 1.  Price 2.  Visibility 3.  Traffic You have several options when it comes to selling online but let’s start with a few of the most obvious ones. Mass Marketplaces Mass marketplaces would include sites such as Amazon.Com and Buy.Com.  These are large retail sites that attract millions of qualified buyers.  As a result, your traffic problem is covered.   However, gaining good visibility and a competitive price is the challenge here.   These marketplaces typically charge a substantial commission rate per sale as well. Auction Sites Ebay is still the most well-known auction sites.  Ebay does draw significant traffic and visibility.  Price matters are most people shopping on Ebay are looking for…

Customer Service: Communication Matters

After saving money for years, we finally started the process of building a swimming pool at our home.  To say we are excited would be an understatement. We opted to use a reputable pool company and their customer service seemed warm and friendly.  As we started the job we received an 11-page document called “What To Expect During the Construction of Your Pool”.  It detailed the steps of each process and what our expectations were and what we could expect from the pool company. On the first page it reads “While you are under construction, we endeavor to call or contact you EVERY DAY.” Wow, that’s exciting.  I was really pumped to read this .. until we realized that this was over-promised and under-delivered. When Things Go Wrong: Now that we’re 6-7 weeks into the process, I think we’ve actually been contacted maybe 4-5 times total with updates. Over the…

Mid-Year E-Commerce Checkup Webinar

Wednesday, August 17, 2011 at 2:00pmET/11:00amPT ChannelAdvisor.Com is hosting a mid-year E-commerce Checkup Webinar. Scot Wingo, CEO of ChannelAdvisor, as he shares his thoughts on the direction of the e-commerce space and offers 10 tips that retailers need to succeed this year. More specifically, Wingo will address: Emerging trends in the online retail industry Important industry changes for Google, Amazon and eBay Consumer behavior predictions for Q3 and Q4 Best practices to drive holiday sales, and more Register Here. Did you attend?  Share your thoughts in the comments below!

How to Grow Your International Ecommerce Sales

Do you know that 1 in every 10 U.S. Ecommerce purchases already comes from international consumers, and that will increase to 1 in every 5 in the next few years? For many U.S. retailers, while they acknowledge the global opportunity, the question is how? How to find the best overseas markets? How to market to their international customers? How to build a sustainable global ecommerce business by ensuring consistent customer experiences? Join PitneyBowes in an online webinar to learn more! https://www2.gotomeeting.com/register/318708003